Privacy Policy

This Privacy Policy explains how Symphos ("we", "us") collects, uses, and protects personal information.

1. Information We Collect

Information you provide

• Account information (email, authentication identifiers)
• Project descriptions and analysis inputs
• Payment information (processed by Stripe, not stored by us)

Information collected automatically

• Usage data (pages viewed, actions taken)
• Device and browser information
• IP address (for security and rate limiting)

2. How We Use Information

We use information to:

• Provide and improve the Service
• Run analyses and generate outputs
• Process payments
• Monitor performance and abuse
• Communicate important account updates

We do not sell personal data.

3. Analytics and Monitoring

We may use third-party analytics tools to understand usage patterns. These tools collect anonymized or pseudonymized data.

4. AI Processing

Content you submit may be processed by machine learning models to generate analyses.

We do not use your private project data to train public AI models.

5. Data Sharing

We share data only with:

• Service providers (hosting, payments, analytics)
• Legal authorities if required by law

We do not share data for advertising purposes.

6. Data Retention

We retain data as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your account and associated data.

7. Security

We use reasonable administrative and technical safeguards to protect data, including secure sessions and encrypted connections. No system is completely secure; use the Service at your own risk.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Request correction or deletion
• Object to processing

Requests can be submitted through our contact form.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on the site.

10. Contact

Questions about privacy? Contact us.